Privacy Policy
Introduction and Scope
At Antonello Belvoredo, we understand that your privacy matters. This policy explains how we collect, use, and protect your personal information when you interact with our investment application services. Our commitment goes beyond compliance — we believe transparency builds the trust essential for long-term financial partnerships.
This privacy policy applies to all services offered through antonellobelvoredo.info, including our investment application platform, educational resources, and client communication systems. When you engage with our services in Canada, you're protected under both federal and provincial privacy legislation.
We operate from Memorial University, University Centre, 3rd Floor, St. John's, NL A1C 5S7, Canada, and all data processing activities comply with Canadian privacy standards including PIPEDA (Personal Information Protection and Electronic Documents Act).
Information We Collect
Understanding what information we collect helps you make informed decisions about sharing your data. We collect information in several ways, always with clear purpose and your knowledge.
Account Information
Name, email address, phone number, and mailing address. This basic information allows us to create your account, communicate important updates, and provide customer support when needed.
Investment Profile Data
Risk tolerance assessments, investment goals, financial experience, and portfolio preferences. This information helps us understand your investment needs and provide relevant guidance.
Application Usage
How you navigate our platform, features you use most, and time spent in different sections. This usage data helps us improve the application experience and identify areas for enhancement.
Communication Records
Email exchanges, support tickets, and consultation notes. We maintain these records to provide consistent service and reference previous conversations when you need assistance.
How We Use Your Information
Every piece of information we collect serves a specific purpose in delivering our investment application services. We don't collect data just to have it — each element supports your experience or our legitimate business operations.
Primary Service Delivery
Your account information enables us to provide personalized investment application services. We use your investment profile to suggest appropriate investment options and educational resources. Application usage data helps us identify which features serve you best and where improvements might enhance your experience.
Communication and Support
We use your contact information to send important account updates, investment market insights, and educational content you've requested. Support communications help us resolve issues quickly and maintain service quality you expect.
Service Improvement
Aggregated usage patterns help us understand how clients interact with our platform. This insight drives feature development and user experience enhancements that benefit all users.
Data Sharing and Third Parties
We share your information only when necessary for service delivery or required by law. Our approach prioritizes your privacy while enabling the partnerships essential for comprehensive investment services.
Financial Service Partners
Some investment applications require sharing specific information with licensed financial institutions. These partners operate under strict confidentiality agreements and use your information solely for processing your investment applications.
Technical Service Providers
Our cloud hosting, email delivery, and analytics services process your data under comprehensive data processing agreements. These providers cannot use your information for their own purposes and must maintain the same privacy standards we uphold.
Legal Requirements
Canadian financial regulations occasionally require us to share information with regulatory bodies. We comply with these requirements while sharing only the minimum information necessary to meet legal obligations.
Your Privacy Rights in Canada
Canadian privacy law grants you specific rights regarding your personal information. We've designed our systems to make exercising these rights straightforward and efficient.
How to Exercise Your Rights
Contact our privacy officer at [email protected] with your specific request. Include enough information for us to verify your identity and locate your records. Most requests are processed within two weeks, though complex requests might take up to 30 days.
Data Security and Protection
Protecting your information requires both technical safeguards and operational procedures. Our security approach addresses multiple threat vectors while maintaining the accessibility you need for effective investment management.
Technical Safeguards
All data transmission uses industry-standard encryption protocols. Your information is stored in secure, Canadian-based data centers with multiple layers of access control. Our systems undergo regular security audits and penetration testing.
Access Controls
Only authorized team members can access your personal information, and only when necessary for providing services or support. All access is logged and monitored for unusual activity patterns.
Incident Response
In the unlikely event of a data security incident, we have procedures to contain the breach, assess the impact, and notify affected individuals within 72 hours when required by law.
Data Retention and Deletion
We retain your information only as long as necessary for service delivery, legal compliance, or legitimate business purposes. Our retention schedules balance your privacy interests with practical service requirements.
While your account remains active, we retain all information necessary for service delivery and account management.
After account closure, we retain basic information for seven years to comply with financial record-keeping requirements.
Marketing preferences and communication records are deleted within two years of your last interaction with our services.
Customer support communications are retained for three years to maintain service quality and resolve follow-up issues.
| Information Type | Retention Period | Deletion Method |
|---|---|---|
| Account Information | 7 years after closure | Secure deletion from all systems |
| Investment Applications | 10 years (regulatory requirement) | Archived then securely destroyed |
| Website Analytics | 26 months | Automatic system purge |
| Marketing Data | 2 years from last contact | Removed from all marketing systems |
International Data Transfers
While we primarily operate within Canada, some technical services involve data processing in other jurisdictions. When this occurs, we ensure appropriate safeguards protect your information.
Cloud Services
Our primary data storage remains within Canada, but backup systems may temporarily process data through international cloud networks. These services operate under strict data processing agreements that require Canadian-equivalent privacy protection.
Support Services
Some technical support functions involve partners in jurisdictions with adequate privacy protections as recognized by Canadian privacy authorities. These arrangements include contractual requirements for data protection and limited data access.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and understand how our services are used. You maintain control over most of these technologies through your browser settings.
Essential Cookies
These cookies enable basic website functionality like secure login, session management, and form submission. Without these cookies, our investment application platform cannot function properly.
Analytics Cookies
We use analytics tools to understand how visitors navigate our website and which features prove most valuable. This information helps us improve the user experience and identify popular content.
Managing Cookie Preferences
Your browser settings allow you to block or delete cookies, though this may affect website functionality. We provide cookie preference controls for non-essential cookies on our platform.
Changes to This Privacy Policy
Privacy practices evolve with technology, regulation, and business needs. We update this policy periodically to reflect these changes while maintaining our commitment to protecting your information.
Notification Process
Significant policy changes are communicated through email to active account holders at least 30 days before implementation. Minor clarifications or administrative updates may be posted on our website without individual notification.
Your Options
If policy changes substantially affect how we handle your information, you can choose to accept the new terms or close your account. We'll work with you to ensure a smooth transition regardless of your decision.
Privacy Questions and Concerns
For privacy-related questions, concerns, or to exercise your privacy rights, contact us at:
Email: [email protected]
Phone: +1 204 786 1666
Mail: Memorial University, University Centre, 3rd Floor
St. John's, NL A1C 5S7, Canada